Privacy Policy
This Privacy Policy explains how Knowles & Khan Lex collects, uses, shares and protects personal data when you use our online platform or contact us about our legal services. We are committed to handling personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.
Who We Are
Knowles & Khan Lex is a law firm providing legal advice and representation in areas including corporate law, property law and family law. Our address is Wadham Gardens, London, Ealing, UB6 0DY, United Kingdom.
Personal Data We Collect
We may collect and process personal data that you provide directly to us, as well as data generated through your use of our online platform.
- Identity and contact details, such as your name and postal address.
- Information about your legal enquiry, matter or request for services.
- Correspondence and notes from meetings, calls or other communications.
- Technical information, such as device details, browser type and usage information collected through our website.
- Any other information you choose to provide to us in the course of instructing us or making an enquiry.
How We Use Personal Data
We use personal data only where we have a lawful basis to do so. Depending on the circumstances, this may include performance of a contract, compliance with legal obligations, our legitimate interests, consent, or the establishment, exercise or defence of legal claims.
- To respond to enquiries and provide legal information or services.
- To assess whether we can accept an instruction and manage client relationships.
- To carry out legal work, including case preparation, representation and document handling.
- To comply with professional, regulatory, accounting and record-keeping obligations.
- To maintain, secure and improve our website and internal operations.
- To establish, exercise or defend legal rights and claims.
Lawful Bases for Processing
We process personal data on the following lawful bases where applicable:
- Your consent, where you have given it freely and can withdraw it at any time.
- The performance of a contract or steps taken before entering into a contract.
- Compliance with a legal or regulatory obligation.
- Our legitimate interests in running and protecting our practice, provided those interests are not overridden by your rights and freedoms.
- The exercise or defence of legal claims and the provision of legal services.
Special Category and Sensitive Data
Legal matters may involve special category data or other sensitive information, such as health, family circumstances, racial or ethnic origin, or criminal offence data. Where this occurs, we will apply additional safeguards and only process such data where permitted by law and necessary for the legal work, compliance or claim-related purposes described in this policy.
Sharing Personal Data
We do not sell personal data. We may share it only where necessary and lawful, including with:
- Courts, tribunals, opposing parties and legal representatives.
- Experts, consultants, mediators and other professional advisers involved in your matter.
- Service providers who support our operations, such as website hosting, document management and IT services.
- Regulators, law enforcement bodies or other authorities where required by law.
- Any other third party with your consent or at your direction.
International Transfers
If personal data is transferred outside the United Kingdom or the European Economic Area, we will take appropriate steps to ensure an adequate level of protection, such as using approved contractual safeguards or relying on another lawful transfer mechanism.
Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, regulatory, accounting and professional obligations. Retention periods may vary depending on the type of matter, applicable limitation periods and any statutory record-keeping requirements.
Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on the circumstances and the legal basis for processing, you may have rights under data protection law, including the right to:
- Access your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data in certain circumstances.
- Object to or restrict our processing in certain circumstances.
- Request portability of data where the right applies.
- Withdraw consent where processing is based on consent.
Some rights may be limited where processing is necessary for the conduct of legal proceedings, compliance with our professional duties, or other lawful reasons.
Cookies and Similar Technologies
Our online platform may use cookies or similar technologies to support basic functionality, understand how the site is used and improve the user experience. Where required, we will seek your consent before placing non-essential cookies.
Children
Our services are generally intended for adults and organisations. We do not knowingly collect personal data from children through our online platform unless it is necessary in connection with a legal matter and is provided lawfully by a parent, guardian or other authorised person.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or the way our online platform operates. Any updated version will apply from the time it is made available on our site.
How to Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please write to us at:
Knowles & Khan Lex
Wadham Gardens
London, Ealing, UB6 0DY
United Kingdom